Fixing PlayStation network and server error codes
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CircuitScope · Added 30 Oct 2026 · 0 views
What to try when a PlayStation console can't connect, times out or can't reach PlayStation Network.
Most network codes (NW-, WS-, WV-, NP- and many CE- codes) are about the connection or PlayStation's servers, not a fault in the console.
First checks
- Check PlayStation Network's service status page. If there's an outage or maintenance, wait.
- Restart the console fully, and power-cycle the modem and router.
- Run the console's internet connection test.
If it still fails
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- Every step, photo and measurement in this guide
- Pinouts, expected readings and fixes for the boards you work on
- Alerts when new guides are added
Related error codes
CE-30003-6 — Network connection problem
CE-30035-1 — Try again later
CE-32894-6 — Connection to the server lost
CE-32899-1 — Can't connect to the server
CE-32951-0 — Network connection problem
CE-33096-1 — Problem uploading data
CE-33126-5 — Can't continue broadcasting (channel settings)
CE-33319-9 — Upload limit reached for videos/screenshots
CE-33383-0 — Problem connecting to the network
CE-33384-1 — Network connection problem
CE-33729-4 — Error connecting to PlayStation
CE-33945-4 — Server connection failed
CE-33984-7 — Connection test timed out getting an IP address
CE-33986-9 — Internet connection test error
CE-33987-0 — Network timed out while signing in
CE-33991-5 — Couldn't connect to the network
CE-33992-6 — Internet connection test error
CE-34861-2 — Network error
CE-35239-2 — System software update needed for network features
CE-35287-5 — Can't connect to the server
CE-35327-0 — Can't connect to the server
CE-35340-5 — Service may be under maintenance
CE-35451-8 — Error connecting to the server
CE-36275-3 — Can't post a comment on a broadcast
CE-38702-0 — Can't get information from the server
CE-38706-4 — Can't connect to the server
CE-39984-3 — Got an IP address but can't reach the internet
CE-42288-4 — Error connecting to PlayStation
E-82000002 — Can't connect to the PlayStation server
E-82000168 — Can't connect to PlayStation
E-820001F7 — Server unavailable (HTTP 503)
NP-31730-4 — Error connecting to PlayStation
NP-31866-4 — Problem with saved data in online storage
NP-31928-3 — Couldn't connect to the network
NP-31952-0 — Network connection timed out
NP-31971-1 — Failed to connect to PlayStation
NP-31975-5 — Failed to connect to PlayStation
NP-31980-1 — Session full
NP-32167-9 — Error connecting to the server
NP-32224-3 — Failed to connect to PlayStation
NP-32470-6 — Failed to connect to PlayStation
NP-33318-8 — Share Play lost (unstable network)
NP-34924-2 — Can't check for app updates (unstable network)
NP-34957-8 — Problem connecting to the server
NP-34993-8 — Can't connect to the server
NP-34994-9 — Party app error
NP-35000-8 — PlayStation under maintenance
NP-37521-8 — Error connecting to the server
NP-37667-9 — Share Play lost (unstable network)
NP-37668-0 — Share Play unavailable (connection quality)
NP-38496-0 — Share Play needs at least 2 Mbps upload
NP-38497-1 — Share Play network problems
NP-39225-1 — Problem with the internet connection
NP-40833-8 — Error connecting to the server
NW-31172-4 — Internet connection lost
NW-31175-7 — Error connecting to the network
NW-31194-8 — Problem with the internet connection
NW-31201-7 — Couldn't connect to the network
NW-31204-0 — Error connecting to the network
NW-31205-1 — Network too weak or unstable to reach the server
NW-31229-7 — Error connecting to the network
NW-31246-6 — DNS settings are invalid
NW-31247-7 — Network connection timed out
NW-31250-1 — Internal server error
NW-31251-2 — Error connecting to the network
NW-31253-4 — DNS server slow or unstable
NW-31254-5 — DNS server slow or unstable
NW-31291-6 — Can't connect to Wi-Fi (signal may be too weak)
NW-31294-9 — Connection timed out (unstable wireless)
NW-31295-0 — Can't connect to Wi-Fi (signal may be too weak)
NW-31297-2 — Can't connect to the wireless network
NW-31308-5 — Error connecting to the network
NW-31374-8 — Connection timed out
NW-31453-6 — Server connection unstable
NW-31456-9 — Connection error
NW-31473-8 — Failed to connect to the server
NW-34345-9 — Error connecting to the network
WC-36551-0 — Server communication error
WC-40330-0 — Timeout error
WC-40360-3 — PlayStation Store problem
…and 12 more. Search them on the troubleshooting page.