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Fixing PlayStation network and server error codes

Contributed by CircuitScope · Added 30 Oct 2026 · 0 views

What to try when a PlayStation console can't connect, times out or can't reach PlayStation Network.

Most network codes (NW-, WS-, WV-, NP- and many CE- codes) are about the connection or PlayStation's servers, not a fault in the console.

First checks

  1. Check PlayStation Network's service status page. If there's an outage or maintenance, wait.
  2. Restart the console fully, and power-cycle the modem and router.
  3. Run the console's internet connection test.

If it still fails

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Related error codes

CE-30003-6 — Network connection problem CE-30035-1 — Try again later CE-32894-6 — Connection to the server lost CE-32899-1 — Can't connect to the server CE-32951-0 — Network connection problem CE-33096-1 — Problem uploading data CE-33126-5 — Can't continue broadcasting (channel settings) CE-33319-9 — Upload limit reached for videos/screenshots CE-33383-0 — Problem connecting to the network CE-33384-1 — Network connection problem CE-33729-4 — Error connecting to PlayStation CE-33945-4 — Server connection failed CE-33984-7 — Connection test timed out getting an IP address CE-33986-9 — Internet connection test error CE-33987-0 — Network timed out while signing in CE-33991-5 — Couldn't connect to the network CE-33992-6 — Internet connection test error CE-34861-2 — Network error CE-35239-2 — System software update needed for network features CE-35287-5 — Can't connect to the server CE-35327-0 — Can't connect to the server CE-35340-5 — Service may be under maintenance CE-35451-8 — Error connecting to the server CE-36275-3 — Can't post a comment on a broadcast CE-38702-0 — Can't get information from the server CE-38706-4 — Can't connect to the server CE-39984-3 — Got an IP address but can't reach the internet CE-42288-4 — Error connecting to PlayStation E-82000002 — Can't connect to the PlayStation server E-82000168 — Can't connect to PlayStation E-820001F7 — Server unavailable (HTTP 503) NP-31730-4 — Error connecting to PlayStation NP-31866-4 — Problem with saved data in online storage NP-31928-3 — Couldn't connect to the network NP-31952-0 — Network connection timed out NP-31971-1 — Failed to connect to PlayStation NP-31975-5 — Failed to connect to PlayStation NP-31980-1 — Session full NP-32167-9 — Error connecting to the server NP-32224-3 — Failed to connect to PlayStation NP-32470-6 — Failed to connect to PlayStation NP-33318-8 — Share Play lost (unstable network) NP-34924-2 — Can't check for app updates (unstable network) NP-34957-8 — Problem connecting to the server NP-34993-8 — Can't connect to the server NP-34994-9 — Party app error NP-35000-8 — PlayStation under maintenance NP-37521-8 — Error connecting to the server NP-37667-9 — Share Play lost (unstable network) NP-37668-0 — Share Play unavailable (connection quality) NP-38496-0 — Share Play needs at least 2 Mbps upload NP-38497-1 — Share Play network problems NP-39225-1 — Problem with the internet connection NP-40833-8 — Error connecting to the server NW-31172-4 — Internet connection lost NW-31175-7 — Error connecting to the network NW-31194-8 — Problem with the internet connection NW-31201-7 — Couldn't connect to the network NW-31204-0 — Error connecting to the network NW-31205-1 — Network too weak or unstable to reach the server NW-31229-7 — Error connecting to the network NW-31246-6 — DNS settings are invalid NW-31247-7 — Network connection timed out NW-31250-1 — Internal server error NW-31251-2 — Error connecting to the network NW-31253-4 — DNS server slow or unstable NW-31254-5 — DNS server slow or unstable NW-31291-6 — Can't connect to Wi-Fi (signal may be too weak) NW-31294-9 — Connection timed out (unstable wireless) NW-31295-0 — Can't connect to Wi-Fi (signal may be too weak) NW-31297-2 — Can't connect to the wireless network NW-31308-5 — Error connecting to the network NW-31374-8 — Connection timed out NW-31453-6 — Server connection unstable NW-31456-9 — Connection error NW-31473-8 — Failed to connect to the server NW-34345-9 — Error connecting to the network WC-36551-0 — Server communication error WC-40330-0 — Timeout error WC-40360-3 — PlayStation Store problem

…and 12 more. Search them on the troubleshooting page.