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PlayStation account, payment and licence error codes

Contributed by CircuitScope · Added 30 Oct 2026 · 0 views

Sign-in, suspension, card, voucher and licence codes, and what to check for each.

These codes are about the account, not the hardware. They can't be fixed with a soldering iron.

Sign-in and account

  • Sign out and back in, and reset the password if needed.
  • Check 2-step verification and family/age settings.
  • A suspension or restriction comes with an email from PlayStation, so only PlayStation Support can lift it.

Payments and vouchers

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Related error codes

CE-33103-0 — Can't share to social networks CE-33678-7 — Not entitled to the add-on content CE-33937-5 — Content needs to be bought from PlayStation Store CE-33950-0 — Couldn't connect to the server to check the licence CE-34703-7 — Console isn't activated CE-34719-4 — Social media account sync problem CE-35285-3 — Signed out: account used on another PS4 CE-35406-8 — PS Vita and PS4 use different accounts (Remote Play) CE-35413-6 — Remote Play PIN incorrect CE-35489-9 — Invalid region E-82000028 — Card details on the account invalid E-8200002A — Card details invalid E-8200002E — Card on file not valid E-82000050 — Address on file may be invalid E-82000054 — Card details invalid E-82000102 — Problem adding funds to a child account E-82000113 — Voucher code can't be redeemed E-8200012C — Card details invalid E-8200012F — Voucher code not valid E-82000130 — Voucher code invalid or not active yet E-82000133 — Voucher code expired or not active yet E-82000134 — Content not available in your country/region E-82000138 — Failed to add funds with a voucher/card E-82000171 — Card on file invalid E-82021054 — Card details invalid E-82021088 — Card already linked to your account E-8210604A — Payment error E-8222D405 — Can't send a friend request NP-31735-9 — Feature blocked by age restriction NP-31736-0 — App trying to reach a user who has signed out NP-32370-5 — User already registered NP-34388-6 — Failed to register an account NP-34958-9 — Game is padlocked NP-37602-8 — Error linking accounts NP-37680-4 — Card on file invalid NP-38551-2 — Primary console activated too many times NP-41772-1 — Error activating the primary console NP-46042-6 — Some information entered was incorrect WC-34731-8 — Card details invalid WC-34736-3 — Check the payment method details WC-34737-4 — Check the payment method details WC-34891-5 — Card details invalid WC-40343-4 — Card details on the account invalid WC-40345-6 — Card details invalid WC-40349-0 — Card on file not valid WC-40355-7 — Problem adding funds to a child account WC-40365-8 — Cart total limit reached WC-40371-5 — Voucher code not valid WC-40372-6 — Voucher code invalid or not active yet WC-40375-9 — Voucher code not active yet or expired WC-40377-1 — Failed to add funds with a voucher/card WC-40378-2 — Too many attempts in a short time WC-40382-7 — Card on file invalid WC-41705-7 — Payment method needed to complete WS-36782-6 — Friend request can't be sent WS-37313-7 — Error linking a YouTube account WS-37337-3 — Account temporarily suspended WS-37368-7 — Account suspended WS-38495-9 — Error signing in to Sony Pictures Core WS-43689-0 — Payment error WS-43701-5 — Not enough funds in the wallet WS-43709-3 — Check the card's expiry date WS-44949-0 — Action temporarily restricted WS-45479-9 — Voucher code already redeemed WS-45480-1 — Voucher region doesn't match the account WS-45487-8 — Voucher code already redeemed WS-46332-8 — PlayStation Plus content not downloading