PlayStation account, payment and licence error codes
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CircuitScope · Added 30 Oct 2026 · 0 views
Sign-in, suspension, card, voucher and licence codes, and what to check for each.
These codes are about the account, not the hardware. They can't be fixed with a soldering iron.
Sign-in and account
- Sign out and back in, and reset the password if needed.
- Check 2-step verification and family/age settings.
- A suspension or restriction comes with an email from PlayStation, so only PlayStation Support can lift it.
Payments and vouchers
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- Every step, photo and measurement in this guide
- Pinouts, expected readings and fixes for the boards you work on
- Alerts when new guides are added
Related error codes
CE-33103-0 — Can't share to social networks
CE-33678-7 — Not entitled to the add-on content
CE-33937-5 — Content needs to be bought from PlayStation Store
CE-33950-0 — Couldn't connect to the server to check the licence
CE-34703-7 — Console isn't activated
CE-34719-4 — Social media account sync problem
CE-35285-3 — Signed out: account used on another PS4
CE-35406-8 — PS Vita and PS4 use different accounts (Remote Play)
CE-35413-6 — Remote Play PIN incorrect
CE-35489-9 — Invalid region
E-82000028 — Card details on the account invalid
E-8200002A — Card details invalid
E-8200002E — Card on file not valid
E-82000050 — Address on file may be invalid
E-82000054 — Card details invalid
E-82000102 — Problem adding funds to a child account
E-82000113 — Voucher code can't be redeemed
E-8200012C — Card details invalid
E-8200012F — Voucher code not valid
E-82000130 — Voucher code invalid or not active yet
E-82000133 — Voucher code expired or not active yet
E-82000134 — Content not available in your country/region
E-82000138 — Failed to add funds with a voucher/card
E-82000171 — Card on file invalid
E-82021054 — Card details invalid
E-82021088 — Card already linked to your account
E-8210604A — Payment error
E-8222D405 — Can't send a friend request
NP-31735-9 — Feature blocked by age restriction
NP-31736-0 — App trying to reach a user who has signed out
NP-32370-5 — User already registered
NP-34388-6 — Failed to register an account
NP-34958-9 — Game is padlocked
NP-37602-8 — Error linking accounts
NP-37680-4 — Card on file invalid
NP-38551-2 — Primary console activated too many times
NP-41772-1 — Error activating the primary console
NP-46042-6 — Some information entered was incorrect
WC-34731-8 — Card details invalid
WC-34736-3 — Check the payment method details
WC-34737-4 — Check the payment method details
WC-34891-5 — Card details invalid
WC-40343-4 — Card details on the account invalid
WC-40345-6 — Card details invalid
WC-40349-0 — Card on file not valid
WC-40355-7 — Problem adding funds to a child account
WC-40365-8 — Cart total limit reached
WC-40371-5 — Voucher code not valid
WC-40372-6 — Voucher code invalid or not active yet
WC-40375-9 — Voucher code not active yet or expired
WC-40377-1 — Failed to add funds with a voucher/card
WC-40378-2 — Too many attempts in a short time
WC-40382-7 — Card on file invalid
WC-41705-7 — Payment method needed to complete
WS-36782-6 — Friend request can't be sent
WS-37313-7 — Error linking a YouTube account
WS-37337-3 — Account temporarily suspended
WS-37368-7 — Account suspended
WS-38495-9 — Error signing in to Sony Pictures Core
WS-43689-0 — Payment error
WS-43701-5 — Not enough funds in the wallet
WS-43709-3 — Check the card's expiry date
WS-44949-0 — Action temporarily restricted
WS-45479-9 — Voucher code already redeemed
WS-45480-1 — Voucher region doesn't match the account
WS-45487-8 — Voucher code already redeemed
WS-46332-8 — PlayStation Plus content not downloading