PS5 Safe Mode: rebuild the database and reinstall system software
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CircuitScope · Added 30 Oct 2026 · 1 views
Many PS5 software, storage and update errors clear from Safe Mode. Here's how, from least to most drastic.
Lots of PS5 error codes (crashing games, storage and update errors) can be fixed from Safe Mode without opening the console.
Start Safe Mode
- Turn the console fully off (not Rest Mode).
- Press and hold the power button. Let go after the second beep, about seven seconds later.
- Connect the controller with a USB cable and press the PS button.
Options, from least to most drastic
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- Every step, photo and measurement in this guide
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Related error codes
80800000 — Kernel Panic Shutdown
80801520 — Known Unknown 855 (Kernel) - Report Findings
80801608 — Known Unknown 841 (Kernel) - Report Findings
CE-100002-3 — Failed to update an app
CE-100005-6 — Problem reading the disc
CE-100006-7 — External storage drive not recognised
CE-100008-9 — Unspecified error
CE-100009-0 — Problem with the update file
CE-100022-5 — Unspecified error
CE-100028-1 — Not enough free SSD space
CE-100095-5 — Problem starting an app
CE-100096-6 — Problem loading an app
CE-105771-1 — Unspecified error
CE-105841-9 — Error in an app
CE-106439-3 — Error while running an app
CE-106485-4 — Problem reading system software or data
CE-106487-6 — Problem downloading and installing content
CE-107520-5 — Latest system software needed
CE-107527-2 — Installation failed
CE-107622-8 — Failed to start an app
CE-107649-7 — Disc content differs from the installed data
CE-107750-0 — Error while playing a game
CE-107857-8 — Problem loading an app
CE-107872-5 — Not enough free storage on the console
CE-107891-6 — Content not installing properly
CE-107928-7 — Game download stopped by an error
CE-107938-8 — Failed to update an app
CE-108255-1 — Error in a game or app
CE-108262-9 — Problem reading system software or data
CE-108889-4 — Latest system software needed
CE-109573-5 — Error starting a game
CE-109737-7 — USB storage device not recognised
CE-110538-8 — Failed to read the Blu-ray disc
CE-110551-3 — Failed to read the disc
CE-110552-4 — Failed to read the disc
CE-110555-7 — Disc can't be read
CE-112987-8 — Problem buying, downloading or installing content
CE-113227-6 — Unspecified error
CE-113338-9 — Error updating system software
CE-113511-2 — Unspecified error
CE-117740-0 — Game may have an error
CE-117773-6 — Error on the console
CE-118446-4 — Problem updating the system
CE-118866-0 — App update error
CE-120706-6 — Game update failed to install
NP-102944-0 — Latest system software needed
NP-102945-1 — Latest system software needed
NP-102946-2 — Latest update file needed
NP-103019-4 — App error
NW-102655-9 — Error with an app
Q12131520 — Known Unknown 855 (Kernel) - Report Findings
Q12131608 — Known Unknown 841 (Kernel) - Report Findings
Q12800000 — Kernel Panic Shutdown
Q12800550 — Kernel Panic Shutdown
Q12800660 — Kernel Panic Shutdown
Q12801500 — Kernel Panic Shutdown
Q12801508 — Known Unknown 841 (Kernel) - Report Findings
Q12801516 — Kernel Panic Shutdown - Reball APU
Q12801520 — Known Unknown 855 (Kernel) - Report Findings
Q12801550 — Known Unknown 855 (Kernel) - Report Findings
Q12801558 — Known Unknown 841 (Kernel) - Report Findings
Q12801599 — Known Unknown 855 (Kernel) - Report Findings
Q12801608 — Known Unknown 841 (Kernel) - Report Findings
Q12801616 — Known Unknown 841 (Kernel) - Report Findings
Q12801699 — Known Unknown 841 (Kernel) - Report Findings
Q12806660 — Known Unknown 855 (Kernel) - Report Findings
Q12806668 — Known Unknown 841 (Kernel) - Report Findings
Q12814520 — Known Unknown 855 (Kernel) - Report Findings
Q12814608 — Known Unknown 841 (Kernel) - Report Findings
Q12816520 — Known Unknown 855 (Kernel) - Report Findings
Q12816608 — Known Unknown 841 (Kernel) - Report Findings
Q12833520 — Known Unknown 855 (Kernel) - Report Findings
Q12833608 — Known Unknown 841 (Kernel) - Report Findings
Q12FF1520 — Known Unknown 855 (Kernel) - Report Findings
Q12FF1608 — Known Unknown 841 (Kernel) - Report Findings
Q13800000 — Kernel Panic Shutdown
Q13801520 — Known Unknown 855 (Kernel) - Report Findings
Q13801608 — Known Unknown 841 (Kernel) - Report Findings
SU-101193-5 — Latest system software needed
SU-101312-8 — Blu-ray disc drive not detected
…and 4 more. Search them on the troubleshooting page.